Privacy Policies

Policies and/or procedures are subject to change without notice.

Collection of personal information

All personal information collected by Elite Biometrics is done so exclusively with your consent, by means of booking an appointment, an email received from you or by telephone inquiry (including texts). No information is collected automatically.
Elite Biometrics collects personal information to operate our business and for other legitimate purposes permitted by applicable law, such as to:
  • Provide information about products or services you have purchased or requested, including fingerprint-based background checks, notary information, process services, and any other service we provide.
  • Provide customer service by answering questions asked or following up on a missed call or voicemail left by caller  
  • Improve current and future customer experience by sending a Google review link 
  • Send appointment reminder communications

 

Sharing of your personal information

We will not, in any circumstances, share your personal information with other individuals or organizations without your permission, including public organizations, corporations or individuals, except when applicable by law. We do not sell, communicate or divulge your information to any mailing lists. We can offer to add your address to a Elite Biometrics mailing list or list server if you request it. In this last case, you may at any time ask us to remove your name from such lists.

The only exception is if the law or a court order compels us to. We will share your information with government agencies if they need or request it with a warrant.

 

Retention of your personal information

We store your file ourselves. In addition, we use and apply the appropriate security measures to preserve the confidentiality of your information.
Elite Biometrics notably uses software to monitor traffic on its network in order to detect unauthorized attempts to download or change information, or to otherwise damage the site. This software receives and records the IP address of the computer used by the person visiting our website, the date and time of the visit and the pages viewed. We do not attempt to make the connection between these addresses and the identities of the individuals who visit our site, unless an intrusion or disruption attempt is detected.

Security of your personal information

We protect the personal information entrusted to us and treat it securely in accordance with this Privacy Statement and applicable agreements with government agencies. Elite Biometrics implements physical, administrative, and technical safeguards to help protect your personal information from unauthorized access, use, or disclosure. We also require that our suppliers protect such information from unauthorized access, use and disclosure.

Cookies

We use a component of your browser named a cookie to recognize your computer. Cookies are small data files that are saved on your hard drive when you visit websites. These files make browsing the sites easier.
We do not and cannot use cookies to retrieve your personal information from your computer. The information collected is instead used for statistical purposes, among others to compute the number of visitors and find out which pages are the most visited.
If you configure your browser to warn you before accepting cookies, a prompt will pop-up each time a site asks for permission to save a cookie on your computer. You can refuse cookies by configuring your browser to reject them.